Frequently Asked Questions - Burning Threads Custom Embroidery
Explore the most common inquiries about Burning Threads Custom Embroidery. Here, you'll find answers regarding our services, policies, and offerings to help you make informed decisions about our custom apparel embroidery, corporate branding solutions, and personalized gifts.
Do you offer shipping services?
Yes, we offer shipping services for all our products.
Can I track my order?
Yes, a tracking number will be provided once your order is shipped.
Do you offer corporate branding solutions?
Yes, we provide corporate branding solutions to meet your business needs.
Is there a minimum order requirement?
No, there is no minimum order requirement for our services.
Do you offer gift cards?
Yes, we offer gift cards in various denominations for personalized gifts.
What is your return policy?
We do not accept returns as all products are custom-made.
What types of products can be customized?
We offer customization for a wide range of apparel, including shirts, hats, jackets, and more.
How long does it take to complete an order?
Order completion times vary, but most orders are completed within 7-10 business days.
Can I provide my own design for embroidery?
Yes, you can provide your own design, or we can assist in creating one for you.
Where is Burning Threads Custom Embroidery located?
We are located in Los Lunas, New Mexico, United States.
Get in Touch
Have more questions or ready to start your custom embroidery project? Contact us today!